Heather Backstrom, Ed.D., C.P.C.C.
Dr. Backstrom has more than 20 years of experience in all aspects of organization and leadership development including more than 10 years as an executive coach. In addition, Heather has conducted extensive research on the effectiveness of using personal brand-based coaching models to improve leadership development programs.
The breadth of her experience in executive coaching, workshop design and delivery, team interventions and meeting facilitation spans organizations in the for-profit, not-for-profit and public sector arenas.
She started her career in the private sector at Toyota and then expanded into the not-for-profit and public sector domains. Her rich expertise includes City of Hope National Medical Center, Beach Cities Health District, Moog and JPL. With a passion for learning and continuing education, Dr. Backstrom is also an adjunct faculty member with the University of Redlands where she delights in teaching undergraduate and MBA students.
Her love for leadership development work started early in her career, first as a trainer then as an instructional designer, OD consultant and executive coach. With keen insight on the interpersonal challenges that individuals and teams face Dr. Backstrom is adept at addressing leadership and organizational effectiveness issues.
She takes a customized, in-depth approach with leaders and teams to enhance their capacity to work more effectively with others and perform at higher levels. By carefully listening to the needs of the client Dr. Backstrom designs tailored programs that are results oriented. She uses a blended approach that may include data collection and feedback, assessment tools (i.e., MBTI, TKI, DiSC), individual coaching and workshops.
Her work with individuals and teams has shown her that effectiveness begins with understanding oneself and one’s impact upon others. With this insight then true authentic change occurs that results in higher levels of performance and improved interpersonal relationships.
An enthusiastic learner herself she received a doctorate degree in organizational leadership from Pepperdine University.
She is a volunteer with the Tournament of Roses Association and on the Board of Directors with the American Red Cross San Gabriel Valley-Pomona Chapter. She is a member of Provisors and Leadership Pasadena.